Effective Date: 06/11/2026
At Lexi’s Kitchen, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, submit a catering inquiry, book a tasting, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
- Name
- Email address
- Phone number
- Billing information
- Pickup details
- Catering inquiry details
- Event information provided during consultations
Order Information
- Products ordered
- Order history
- Payment status
- Pickup selections
Website Usage Information
- IP address
- Browser type
- Device information
- Pages visited
- Website activity and analytics data
2. How We Use Your Information
We use the information we collect to:
- Process and manage orders
- Schedule pickups and catering services
- Respond to inquiries and customer support requests
- Send order confirmations and service-related communications
- Improve our products, services, and website experience
- Maintain website security and prevent fraudulent activity
- Comply with legal obligations
3. Payment Information
Payments made through our website are processed by secure third-party payment providers.
Lexi’s Kitchen does not store or have direct access to your complete credit card or payment information.
Payment processors may collect, store, and process payment information according to their own privacy policies.
4. Testimonials and Reviews
When you submit a testimonial, review, photograph, or feedback, you grant Lexi’s Kitchen permission to publish and display such content on our website, social media platforms, and marketing materials.
We may display your first name, last initial, or other information you voluntarily provide with your review.
If you wish to remove a published testimonial, please contact us.
5. Catering Inquiries and Food Tasting Requests
Information submitted through our catering inquiry forms or food tasting request forms is used solely to:
- Evaluate your event requirements
- Provide quotes and recommendations
- Coordinate services related to your event
We do not sell or rent this information to third parties.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic and performance
- Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
7. Sharing of Information
We do not sell, trade, or rent your personal information.
We may share information with trusted service providers who assist us in operating our business, including:
- Payment processors
- Website hosting providers
- Email service providers
- Analytics and marketing platforms
These providers are only permitted to use your information as necessary to perform services on our behalf.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
9. Data Retention
We retain customer information only for as long as necessary to:
- Fulfill orders and services
- Maintain business records
- Comply with legal obligations
- Resolve disputes and enforce agreements
10. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Request information about how your data is used
To exercise these rights, please contact us using the information below.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any third-party websites they visit.
12. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will take appropriate steps to delete it.
13. Changes to This Privacy Policy
Lexi’s Kitchen reserves the right to update this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date.
14. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Lexi’s Kitchen
Email: info@lexkitchen.com
Phone: 832-847-3962
Website: www.lexkitchen.com